Privacy Policy for desifaces.ai

1. Overview

desifaces.ai is an AI-powered creative platform focused on face, voice, and video experiences. This Policy applies to information collected through our public website, customer support channels, waitlists, demos, business communications, and any applications, tools, or services that link to this Policy.

This Policy is designed to be readable and transparent. It does not apply to third-party websites, platforms, or services that we do not control, even if we link to them. When a separate notice or contract applies to a specific service, campaign, or enterprise relationship, that notice or contract will govern to the extent it conflicts with this Policy.

2. Information we collect

We may collect the following categories of information, depending on how you interact with us:

3. How we use information

We may use personal information to:

• Provide, operate, maintain, secure, and improve our website, products, and services.
• Create and manage accounts, authenticate users, and enable access to features.
• Process uploads, prompts, media, and generation requests, and return requested outputs.
• Communicate with you about product updates, support, service notices, security alerts, and account matters.
• Respond to questions, troubleshoot issues, and provide customer or enterprise support.
• Personalize product experiences, workflows, and recommendations where appropriate.
• Analyze performance, usage, reliability, and engagement trends to develop and improve our offerings.
• Detect fraud, abuse, misuse, unauthorized access, policy violations, or other harmful activity.
• Comply with legal obligations, enforce agreements, protect rights, and resolve disputes.
• Send marketing or promotional communications where allowed by law, subject to your opt-out rights.

4. Legal bases for processing

If data protection laws such as the GDPR apply, we generally process personal information under one or more of the following legal bases: performance of a contract, our legitimate interests, your consent, and compliance with legal obligations. Where consent is required, you may withdraw it at any time, although doing so will not affect processing already performed before withdrawal.

5. AI, media, and generated content

Because desifaces.ai involves face, voice, image, audio, and video workflows, content you upload may contain personal information, likeness, voice characteristics, or other sensitive information. Please upload only content you own or have permission to use and only where you have the necessary rights and consents.

• We use uploaded media, scripts, prompts, and settings to provide the requested generation, synthesis, editing, or delivery features.
• We may generate project metadata, technical logs, and derived operational data necessary to process requests, manage workflows, quality-check outputs, support users, and protect the services.
• Generated outputs and saved assets may remain associated with your account or workspace unless deleted or unless retention obligations require longer storage.
• If we introduce product features or integrations that require additional notices, consent flows, or region-specific disclosures, we will provide those in the relevant experience.

6. How we share information

We may disclose personal information to the following categories of recipients:

• Service providers and infrastructure partners that help us operate hosting, storage, analytics, payments, communications, support, security, or AI/ML processing.
• Professional advisors such as lawyers, auditors, insurers, and consultants where reasonably necessary.
• Business transaction counterparties in connection with an actual or proposed merger, acquisition, financing, reorganization, or asset sale.
• Law enforcement, regulators, or other third parties where required by law or where necessary to protect rights, safety, security, or property.
• Other users or workspace participants when you intentionally publish, share, collaborate on, or otherwise disclose content through service features.

We do not disclose personal information except as described in this Policy, with your direction, or as otherwise permitted or required by law.

7. International data transfers

We may process or store information in countries other than the one where you live. When we transfer personal information across borders, we take steps intended to protect it in accordance with applicable law, which may include contractual safeguards, organizational controls, and vendor due-diligence measures.

8. Data retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain records, resolve disputes, enforce agreements, comply with legal obligations, and protect our business and users.

We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for safeguarding your credentials and for using secure practices when sharing content.

9. Cookies, analytics, and similar technologies

We may use cookies, local storage, server logs, tags, analytics tools, or similar technologies to keep the website functioning, remember preferences, understand traffic, improve performance, and support security. Depending on how specific parts of the site or services are configured, third-party providers may also collect technical data through these tools on our behalf.

You can typically control cookies through your browser settings. Blocking cookies may affect how some parts of the website or services function.

10. Your privacy rights and choices

Depending on where you live and the nature of your relationship with us, you may have the right to:

• Access, confirm, or receive a copy of certain personal information.
• Correct inaccurate or incomplete personal information.
• Request deletion of personal information, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing depends on consent.
• Opt out of marketing communications using the unsubscribe method in the message or by contacting us.
• Request portability of certain information where required by law.
• Appeal a decision on a privacy request where applicable law provides that right.

To exercise privacy rights, contact us at privacy@desifaces.ai. We may need to verify your identity before completing a request. Authorized agents may submit requests on behalf of individuals where permitted by law and with appropriate verification.

11. U.S. state privacy disclosures

Residents of certain U.S. states, including California, may have additional rights such as the right to know what categories of personal information we collect, the sources of that information, the business purposes for collection, the categories of recipients with whom it is disclosed, the right to request deletion or correction, and the right to exercise those rights without discrimination, subject to applicable exceptions.

If state law requires additional notices, opt-out methods, or category-specific disclosures for a particular service, we may provide them in that service, in supplemental notices, or through product-specific settings.

12. Children's privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate legal authorization. If you believe a child has provided personal information to us in violation of applicable law, contact us at privacy@desifaces.ai so we can review and take appropriate action.

13. Third-party links and services

Our website or services may contain links to third-party sites, platforms, embedded content, social media pages, or integrations. Their privacy practices are governed by their own notices and policies, not this Policy. We encourage you to review their privacy disclosures before providing personal information.

14. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, where required, provide additional notice. Your continued use of the website or services after an update becomes effective means the updated Policy will apply to future interactions, subject to any rights you may have under applicable law.

15. Contact us

If you have questions, requests, or complaints about privacy or data handling, contact us at: